He solemnly said “No… I don’t think you understand… that tire and I have been through alot together… I don’t want to just replace it. If your wife is sick, you don’t just throw her away and get a new one… (I looked really concerned this guy was mental). look, if it’s a matter of money, don’t worry! I don’t care what it costs! Spare no expense! Save my tire!”
I burst into tears laughing and had the customer come into the shop with me, showed all the guys this rim and said “do you know what this asshole just did to me?!?” I ended up giving him a DEEP discount and he was the next in and out for breaking the day up with humor.